Full Time Collections Representative 4-Day Work Week
5.
0 Norcross, GA Norcross, GA Full-time Full-time $15 - $18 an hour $15 - $18 an hour 1 day ago 1 day ago 1 day ago We are looking for a dedicated and customer-oriented individual to join our team as a Credit and Collections representative (CCR).
In this role, you will play a vital role in resolving customer account issues and providing accurate information.
As a CCR, you will need to have excellent communication skills and be able to empathize with customers.
Patience and problem-solving skills are also crucial to ensure that outstanding debt is resolved efficiently.
Your efforts will be instrumental in maintaining high customer satisfaction and providing exceptional service standards.
We believe that with your enthusiasm and dedication, you will be an asset to our team.
We offer an opportunity to transition to work-from-home when certain qualifications are met during the probationary period.
Responsibilities Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
Flexible schedule Paid time off Paid training Parental leave Weekly day range:
No weekends Work setting:
Call center Office People with a criminal record are encouraged to apply Application Question(s):
Are you able to work in a performance based environment? Education:
High school or equivalent (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Norcross, GA Norcross, GA Full-time Full-time $15 - $18 an hour $15 - $18 an hour 1 day ago 1 day ago 1 day ago We are looking for a dedicated and customer-oriented individual to join our team as a Credit and Collections representative (CCR).
In this role, you will play a vital role in resolving customer account issues and providing accurate information.
As a CCR, you will need to have excellent communication skills and be able to empathize with customers.
Patience and problem-solving skills are also crucial to ensure that outstanding debt is resolved efficiently.
Your efforts will be instrumental in maintaining high customer satisfaction and providing exceptional service standards.
We believe that with your enthusiasm and dedication, you will be an asset to our team.
We offer an opportunity to transition to work-from-home when certain qualifications are met during the probationary period.
Responsibilities Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
Flexible schedule Paid time off Paid training Parental leave Weekly day range:
No weekends Work setting:
Call center Office People with a criminal record are encouraged to apply Application Question(s):
Are you able to work in a performance based environment? Education:
High school or equivalent (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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