Customer Service Associate Community, Social Services & Nonprofit - Norcross, GA at Geebo

Customer Service Associate

HYW PRODUCTS HYW PRODUCTS Norcross, GA Norcross, GA Part-time Full-time Contract Part-time Full-time Contract $16 - $20 an hour $16 - $20 an hour 7 days ago 7 days ago 7 days ago Position:
Customer Service Representative Location:
Norcross, GA
Job Description:
The Customer Service Representative will be responsible for providing exceptional customer service to our clients.
They will interact with customers to answer questions about our products and services, answer customer complaints, and recommend solutions.
The CSR will also process orders and handle customer inquiries from day one through to their delivery.
Essential Duties &
Responsibilities:
Answer customer questions about our products and services; recommend solutions to address customer concerns.
Recommend products and services based on customers' needs; provide information about the benefits of our products and services to customers.
Process orders and ship orders as scheduled.
Follow all company policies, procedures, rules, and regulations to ensure compliance with company policies, laws, and regulations.
Maintain confidentiality of customer information.
Work with other departments to ensure that customers are satisfied.
Perform other duties as assigned.
Skills &
Qualifications:
Proven working experience in a customer support or support role.
Strong phone contact handling skills and active listening.
Ability to multi-task and work independently with a high level of accuracy and attention to detail.
Customer service orientation and ability to adapt/respond to different types of characters, especially in a fast-paced environment.
Excellent verbal and written communication skills along with excellent listening skills.
HYW PRODUCTS is an equal opportunity employer Tipo de puesto:
Tiempo completo, Por contrato, Medio tiempo Sueldo:
$16.
00 - $20.
00 la hora Ability to commute/relocate:
Norcross, GA 30093:
Reliably commute or planning to relocate before starting work (Required) Lugar de trabajo:
Empleo presencial The Customer Service Representative will be responsible for providing exceptional customer service to our clients.
They will interact with customers to answer questions about our products and services, answer customer complaints, and recommend solutions.
The CSR will also process orders and handle customer inquiries from day one through to their delivery.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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