Account Manager eCommerce - Branded Merchandise Accounting - Norcross, GA at Geebo

Account Manager eCommerce - Branded Merchandise

Pinnacle Promotions (www.
pinnaclepromotions.
com) is an award-winning promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel.
Since 1994, we have helped some of the world's most recognized brands Make the Right Impression(TM) by selecting quality promotional products that are flawlessly customized and delivered on time.
Pinnacle's emphasis on its core values and employee development has led to being named a 2022 and 6-time industry Best Place to Work by Counselor Magazine, PPB Magazine, the Atlanta Journal Constitution and one of Inc 5000's fastest growing promotional marketing companies.
The ideal candidate is someone who enjoys a team environment, has a sportsmanship mentality, an impeccable work ethic, and strives to exceed goals.
If you're looking for a fast-paced, sales focused, strategic role with unlimited growth opportunity, Pinnacle Promotions is the place for you! What will I be responsible for? Cultivate relationships with new clients coming through our web-based channels.
Provide outstanding account management to facilitate long-term relationships with clients.
Partner with Clients to satisfy their marketing needs through branded merchandise.
Initiate and quote new products keeping Pinnacle competitive in our market.
Active participation in weekly team meetings to provide updates and brainstorm new and existing leads.
Working with vendors, marketers and merchandisers to learn about products, imprint and production methods.
What will I be doing? Manage the sales process from prospect inquiry to product suggestion to order placement.
Handle LiveChat, Phone Inquiries and web-based leads.
Create Ideakits(TM) for clients based on product interest and budget.
Manage order placement into our proprietary Order Management System.
Documenting activities in Salesforce.
Working in a fast-paced environment to manage multiple projects simultaneously.
Collaborate with team members on methods to better serve our customers as well as how to grow existing accounts.
Communicating with vendors when required.
Listen to client concerns, diffuse dissatisfaction and quickly identify the appropriate course of action with a sense of urgency.
Enter orders into our Odoo-based order management system.
What's in it for me? Long term career growth and development in a fun industry with a values-focused and culture-based company! Hybrid work schedule with great flexibility! Fun, progressive work space and culture.
Competitive salary package.
Health, dental and vision benefits.
Generous paid time off program.
Supplementary Short Term and Long-Term Disability.
Maternity Benefits.
Paid holidays.
Simple IRA.
Education and
Qualifications:
Bachelor's Degree preferred.
Detail-oriented and highly organized.
Excellent communication and interpersonal skills.
Computer Skills:
Microsoft Excel, Word, Salesforce, Order Management software experience a plus.
Seeking Local Candidates Recommended Skills Account Management Attention To Detail Communication Coordinating Hardworking And Dedicated Merchandising Estimated Salary: $20 to $28 per hour based on qualifications.

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